Vendor: HP
Exam Code: HP3-C11
Exam Name: HP Scanjet N9120 Service and Support Qualification
QUESTION 1
What types of organization are potential customers for the HP Scanjet N9120?
A. ones that scan slides and negatives
B. ones that digitize large format images
C. ones that digitize files and forms
Answer: C
QUESTION 2
What are some features of the HP Scanjet N9120? (Select two.)
A. hardware deskew
B. switchable black and white background
C. mechanical duplexing
D. digital sending
E. scan speed 60 ppm
Answer: BD
QUESTION 3
What is the base warranty offered with the HP Scanjet N9120?
A. 1-1-1
B. 2-1-1
C. 3-3-1
D. 3-3-3
Answer: A
QUESTION 4
Which items should ship in the carton with the HP Scanjet N9120? (Select two.)
A. Getting Started Guide
B. flatbed glass cleaning cloth
C. scanning software and drivers CDs
D. Imprinter Ink Cartridge
E. Roller Replacement Kit
Answer: AC
QUESTION 5
Which steps should you take to confirm a successful drivers-only installation? (Select two.)
A. Check that the scanner enumerates on the host computer when connected and powered on.
B. Power Cycle the Scanner.
C. Open and run some of the customer’s scanningsoftware.
D. Install and run the HP Scanjet N9120 Service Tool.
E. Download the current version of the ScannerFirmware.
Answer: AC
QUESTION 6
Which software and drivers are included on the HP Scanjet N9120 Scanning Software CD? (Select three)
A. Kodax Virtual Rescan Professional
B. HP Smart Document Scan Software
C. IRIS Read IRIS Pro
D. ADF Sensors Utility
E. EMC ISIS/TWAIN drivers
F. Linux drivers
Answer: ABC
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